Paying your rent
Rent is paid monthly by standing order. If you’re ever worried about a payment, talk to us early — we’re here to help.
For tenants
Renting in Sutton Coldfield, made simple
Friendly, responsive and clear from your first viewing to the day you move in — and all the way through your tenancy.
Browse properties to rentHow to rent with us
01
Find a home
Search our available properties and book a viewing with our team.
02
Apply & reference
Reserve the property with a holding deposit and complete referencing.
03
Sign & pay
Sign your tenancy agreement and pay your first month’s rent and deposit.
04
Move in
Collect your keys, check the inventory and settle into your new home.
What you’ll need
Proof of ID (passport or driving licence)
Proof of address & right to rent
Proof of income / employment
A guarantor (in some cases)
Tenant fees, clearly
In line with the Tenant Fees Act 2019, there are no hidden charges. You’ll only pay:
Holding deposit
1 week's rent
Security deposit
5 weeks' rent
First month's rent
In advance
Looking after your tenancy
Repairs & maintenance
If you’re one of our managed tenants, report a repair below and we’ll arrange trusted local contractors.
Staying on & moving on
Most tenancies now roll on a periodic (monthly) basis, so there’s no fixed end date to worry about. When you decide to move on, just give the notice set out in your agreement and we’ll guide you through check-out and your deposit return.
Need to report a repair?
If you’re one of our managed tenants, let us know and we’ll get it sorted quickly with our trusted local contractors.
Common questions
How much deposit do I need to pay?
For most tenancies the security deposit is capped at five weeks’ rent, plus a holding deposit of one week’s rent to reserve the property.
Can I rent with pets?
Yes — since the Renters’ Rights Act came into force on 1 May 2026, you have the right to request a pet and your landlord can’t unreasonably refuse. They must reply in writing within 28 days and may ask you to arrange pet insurance to cover any damage. Just tell us when you enquire and we’ll help you put the request forward.
How long does referencing take?
Typically two to five working days once we have all your documents — we’ll keep you posted throughout.
Is my deposit protected?
Yes — every deposit is registered with a government-approved deposit protection scheme and you’ll receive the details in writing.