Property management in Sutton Coldfield
Our Fully Managed service looks after your rental from the first viewing to the day the tenancy ends, run by a family firm that has been letting homes in Sutton Coldfield since 1998.
What's included
Everything in our Let Only service to find and set up the right tenant, then the day-to-day running of the tenancy:
- Rent collected, processed and monthly statement emailed to you
- Pursue non-payment of rent and advise on rent arrears actions
- Property repairs quoted, scheduled and monitored (including obtaining up to 2 quotes)
- Periodic property inspections (with photos where applicable)
- Tenancy renewals including new agreement, prescribed documents and deposit re-protection
- Notice of possession under Section 8
- Service of Section 13 notice (to increase rent)
- Accompanied check-out appointment with tenant
- Deposit dispute evidence submitted to MyDeposits
- Notify utilities about change of occupancy (where applicable)
What it costs
Fully Managed is 12% (inc. VAT) of the monthly rent, plus a £395 (inc. VAT) letting fee.
We don’t add commission to contractor invoices, and anything extra, such as inventory reports or arranging safety certificates, is agreed with you in advance. Your rent is protected under our Safeagent client money protection, and we’re members of the Property Redress Scheme. Every fee is on our letting agent fees page.
How it works
- A free rental valuation. A local agent visits, gives you a realistic rental figure and talks you through presentation and pricing.
- Getting ready to let. We arrange the gas safety, EICR and EPC certificates you need, and check the smoke and carbon monoxide alarms and the How to Rent guide are in place.
- Marketing and viewings. We advertise your property on OnTheMarket.com, our own website and social media, match it to applicants already registered with us, and accompany viewings.
- Choosing the tenant. Every applicant is referenced and credit checked through Canopy, and we carry out the Right to Rent checks.
- Moving in. We draw up the tenancy agreement and the legally required information, produce a photographic inventory, register the deposit with MyDeposits and meet the tenant on move-in day.
- Looking after the tenancy. We collect the rent and email your statement each month, get repairs quoted and keep an eye on them, carry out periodic inspections with photos, and handle renewals and Section 13 notices to increase the rent.
- When it ends. We meet the tenant at check-out and, if the deposit is disputed, submit the evidence to MyDeposits for you.
A property normally lets within one to three weeks, and we’ll give you a realistic timescale for yours at your rental valuation.
Who looks after your property
Day-to-day lettings and property management are run by James Morris, the second generation of the family, with Hannah and Natalie in our office on Coleshill Street. When something needs sorting, you speak to people who know your property and your tenants.
Thinking of moving from another agent? See switching letting agent.
“An excellent all round service provided by everyone. Always helpful, supportive and honest, and a pleasure to deal with. Nothing is too much trouble and always responds/replies as quickly as possible. Even my tenants have commented on the efficiency and ease with which Steve and his team deal with their business. Many thanks and see you again in the future.”
Questions landlords ask
How and when is my rent paid to me?
We collect the rent, deduct our fee and any agreed costs, and pay the balance to your nominated account. You get a statement by email every month.
Do you handle safety certificates and compliance?
Yes. On managed properties we arrange gas safety, EICR and EPC certificates and keep you on the right side of changing legislation.
What happens if the tenant stops paying?
We chase missed rent, advise you on what to do about arrears and, if it comes to it, serve notice of possession under Section 8.
Do you offer rent collection only?
No. Our packages are Let Only and Fully Managed, and Fully Managed includes rent collection as part of the full service.
Are your fees subject to VAT?
Yes, and we always show it. Fully Managed is 12% (inc. VAT) of the monthly rent, plus a £395 (inc. VAT) letting fee. Every fee is listed on our letting agent fees page.
Find out what your property could rent for
A free visit from a local agent, a realistic figure and honest advice. No obligation.