Effective Date: 1st October 2025

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At Steve Morris & Son LLP, your privacy matters. We only collect the information we need to provide our services, like managing properties, finding tenants, or handling enquiries. We won’t sell your information, and we keep it safe. You can see what data we have on you, correct it, or ask us to delete it. We also use cookies to improve your website experience. For the full details, please read on.

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1. Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number, and postal address

• Property information: details of properties you own or are interested in letting or buying

• Financial information: where necessary for tenancy agreements or payments

• Website usage data: IP address, browser type, pages visited, and other analytics

2. How We Use Your Information

We use your information to:

• Provide our services, including property management, tenant-find, and sales support

• Respond to enquiries and communicate important updates

• Process payments and manage your accounts

• Comply with legal obligations (e.g., anti-money laundering, safety regulations)

• Improve our website, services, and user experience

3. Sharing Your Information

We will never sell your data. We may share your information with:

• Trusted service providers (e.g., contractors, IT providers, marketing services)

• Legal or regulatory authorities where required by law

• Other parties involved in a property transaction, but only when necessary

• Third-party links: Our website may contain links to other websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

4. Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct any inaccurate or incomplete information

• Request that we delete your personal information (subject to legal obligations)

• Object to processing or withdraw consent where applicable

To exercise these rights, please contact us at [email protected]

5. Cookies and Website Tracking

Our website uses cookies and analytics to improve your experience. You can manage your cookie preferences through your browser settings.

6. Data Security

We take the security of your personal information seriously and implement measures to protect it from unauthorised access, loss, or misuse.

7. Retention

We will only keep your information for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Steve Morris & Son LLP

Email: [email protected]

Phone: (0121) 355 0880

Address: 1 Coleshill Street, Sutton Coldfield, West Midlands, B72 1SD